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Privacy Policy

Published: By

1. Introduction

This Privacy Policy informs you of the rules regarding the collection, processing, use, storage, and protection of your personal information, as well as the relevant rights and choices available to you. By using the applications and website of the "skinshark.gg" platform (hereinafter referred to as the "Platform") operated by SkinShark (hereinafter referred to as "we"), you acknowledge that we may collect and process your personal information.

By using our Services, you confirm that you have fully read, understood, and accepted all the terms of this Privacy Policy, and explicitly consent to our collection, processing, use, storage, and sharing of your personal information in accordance with the provisions herein.

If you do not agree to this Privacy Policy, you must immediately cease using our Services. If you change your mind in the future, you may withdraw your consent in the manner specified in this Policy.

If you have any questions or complaints regarding our processing of your personal information, you may contact us via email at support@skinshark.gg.

2. Types of Personal Information We Collect and Use

This section describes the types, collection methods, and purposes of personal information collected by us and third parties, with all collection activities adhering to the "principle of minimality".

2.1 Personal Information You Voluntarily Provide

  • Registration Information: Nickname, email address, account password, and other information provided when registering for our Services.
  • Promotional Activity Information: Contact information such as your name and email address submitted when participating in promotional activities.
  • Transaction-Related Information: Payment-related information provided when purchasing or selling virtual items through our Services.
  • KYC Verification Information: Identity verification information such as identification documents, selfies, and liveness detection data as required by anti-money laundering regulations.

2.2 Personal Information We Automatically Collect

  • Service Usage Records: Behavioral data such as date, timestamp, transaction records, browsing path, and duration of stay.
  • Interaction Records: Communication records and inquiry content generated when you communicate with us.

3. Processing of Steam-Related Information

This website does not integrate the Steam OpenID login service and does not support direct login via a Steam account. However, to implement virtual item transaction delivery, you need to link a valid transaction URL of your Steam account. We will access and use certain public Steam information within the scope necessary for the transaction, including but not limited to your public Steam profile and virtual item inventory.

4. Cookies and Similar Tracking Technologies

Currently, this website does not use Cookies or similar tracking technologies and does not store, read, analyze, or transmit any data related to you through such technologies. If we need to adjust these rules in the future, we will notify you at least 30 days in advance.

5. Protection of Minors' Personal Information

Our Services are not intended for minors. If you are a minor under the age of 16, you are not allowed to register for or use our Services.

6. Purposes and Legal Bases for Using Personal Information

  • Create and maintain user accounts (registration information) - Performance of service contract; your explicit consent
  • Complete virtual item transactions and payment settlements (transaction information) - Performance of service contract
  • Conduct AML/CTF compliance verification (KYC information) - Compliance with statutory obligations
  • Send service notifications and security alerts (email address) - Protection of service security
  • Handle user inquiries and disputes (communication records) - Performance of service contract
  • Optimize service experience (usage records) - Legitimate business interests

7. Storage and Sharing of Personal Information

Your personal information will be stored on legitimate servers with encryption and access controls. We will only share information with service-supporting third parties (such as Stripe and Gate.io), affiliated companies, law enforcement when required by law, and in business mergers. For EU user data, we adopt Standard Contractual Clauses (SCCs).

8. Security of Personal Information

We implement access control, encryption (TLS), security audits, and staff training. In the event of a breach, we notify affected users within 72 hours.

9. Data Retention and Destruction

Information is retained per specified periods and destroyed using data overwriting, permanent deletion, or physical destruction.

10. Your Rights

You enjoy rights of access, rectification, erasure, data portability, restriction of processing, objection, withdrawal of consent, and lodging complaints. Contact support@skinshark.gg to exercise them.

11. Policy Changes

Material changes will be notified at least 30 days in advance via the website and your registered email.

12. Language

In case of any conflict between the Chinese version and localized versions, the Chinese version shall prevail.

See also: Terms of Use